Driving Change: The UPS Approach to Business by Mike Brewster, Frederick Dalzell

Driving Change: The UPS Approach to Business


Driving.Change.The.UPS.Approach.to.Business.pdf
ISBN: 9781401302887 | 304 pages | 16 Mb

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Driving Change: The UPS Approach to Business Mike Brewster, Frederick Dalzell
Publisher: Hyperion


For the first time ever, one of the "World's Most Admired" companies opens its doors for a fascinating, lively, and most of all instructive look at how it does business We see them everywhere — those brown trucks with the golden logo, the drivers delivering their share of 14 million parcels handled daily. To most of us, UPS is a reliable fact of life. But to well-informed businesspeople, Big Brown is a company to emulate. Quietly and steadfastly, UPS has earned a reputation as one of the leading companies in America, known as much for its innovative practices as its skill in creating satisfied customers and employees. ...

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